Windows 10: I am Trying to Install Epic Online Services for Epic Games app, I receive Error Code...

I recently deleted Epic games launcher and reinstalled it to my D drive rather than C drive, however I received the error and read on the epic games site that it has to be installed into the C drive, So i deleted it once more and installed it to my C drive once again. Now, when I try to download epic online services I receive the same error as before. I tried all the troubleshooting stuff on their website so now I am beginning to think it is a PC issue. Also, when I go to my installed programs page in settings, it shows that i have epic online services Installed on the c drive as well. Howeve

:)

 

EOS-ERR-1602 when installing Epic Online Services component to Epic Games Launcher in Windows 11

I have been troubleshooting with Epic Games and none of the solutions they came up with worked for me, so the agent suggested I ask Microsoft for guidance since EOS-ERR codes are related to the MSI installer.

This is what I have tried:

Reinstalling the Epic Games Launcher

Updating Windows 11 and restarting the computer

Running Epic Games Launcher as administrator

Granting Read and Write permissions to Epic Games Launcher

Shutting down Windows Installer Service and then attempting the install

Running the Install and Uninstall Troubleshooter from Microsoft

Relocating Epic Launcher to my main drive

Even after all these actions I still get a prompt to install Epic Online Services from the Epic Games Launcher, and when I tried to install it I get the EOS-ERR-1602 error code when it fails to install.

Anyone know any next steps?

Thank you for reading this.

 

error with epic games store 0xc000007b

If those steps did not resolve your issue, the next step would be to perform a clean boot and check if Epic Games works.

1. Open System Configuration:
   
   • Press Win + R to open the Run dialog.
     
   • Type msconfig and press Enter.
     
2. Configure Selective Startup:
   
   • In the System Configuration window, go to the General tab.
     
   • Select Selective startup and uncheck Load startup items.
     
3. Disable Non-Microsoft Services:
   
   • Go to the Services tab.
     
   • Check the box for Hide all Microsoft services.
     
   • Click Disable all.
     
4. Disable Startup Programs:
   
   • Open Task Manager by pressing Ctrl + Shift + Esc.
     
   • Go to the Startup tab.
     
   • Disable all startup items by right-clicking each item and selecting Disable.
     
5. Restart Your Computer:
   
   • Click OK in the System Configuration window.
     
   • Restart your computer.
     
6. Run the Epic Games Launcher:
   
   • After your computer restarts, try launching the Epic Games Launcher to see if the issue persists.
     

If performing a clean boot does not resolve the issue, consider the following additional steps:

1. Check for Conflicting Software:
   
   • Some software, such as certain antivirus programs or system optimization tools, can interfere with the Epic Games Launcher. Ensure these are disabled or uninstalled temporarily to test.
     
2. Clear Epic Games Launcher Cache:
   
   • Press Win + R, type %localappdata%, and press Enter.
     
   • Navigate to the Epic Games Launcher folder and delete the Web Cache folder.
     
3. Reinstall the Epic Games Launcher:
   
   • Uninstall the Epic Games Launcher completely.
     
   • After uninstalling, delete any remaining Epic Games folders in %localappdata% and %programdata% if you haven't tried deleting them before.
     
   • Restart your computer and reinstall the Epic Games Launcher from the official website.
     

I kindly ask that you keep me updated on the outcomes after trying them.

 

ERROR 0xc000012f whe I try to enter the Epic Games Launcher

Hi BrayanOng,

Having a corrupted app file is one of the possible reasons why you are getting this error code: 0xc000012f when entering the Epic Game Launcher. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Were you able to enter the Epic Game Launcher before without any problem?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the Epic game Launcher?
• Which version of Windows are you using?