Windows 10: I am trying to log in to a new computer using existing 0365 credentials and the email is...

I am trying to log in to a new computer using existing 0365 credentials and the email is not being recognized.

:)

 

Generic Credentials

Hi,

Saving your login information in the Windows Credential Manager can be helpful as it saves time when logging in to websites or other computers on a network. To provide you the best steps in resolving your issue, we'd like to ask a few questions:

• What is your email domain?
• Are you using Outlook app, Mail app, or Outlook.com to access your email?

Regards.

 

Transitioning from an existing email address to a new email address

Hi Joni,

To help us determine a way of transitioning from an existing email address to a new email address and to isolate your concern, we'd like to ask additional information below:

• What's the domain name of your email address?
• Are you trying to transfer emails, contacts, calendar events/appointments and notes?

We'll be waiting for your response.

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.