Windows 10: I am trying to log in using correct password, but it is not recognised

I am trying to log in, using correct password, but it is not recognised

:)

 

Correct password is ‘incorrect’

Hello Amy,

In line with your concern, I would suggest to try using all the passwords you've used in the past and check if it lets you proceed starting in Safe Mode. Also, to better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• What is the make and model of your computer?
• What is the error message that you're getting when you've experienced the blue screen error?

Looking forward to your response.

Regards.

 

Just updgraded to Windows 10 and password not recognised

I've just upgraded to Windows 10 from 8.1 and can't log in with my password for my local account as it's not recognised (it is correct). I can't change other users passwords because my admin password is also not being recognised. How can I get my passwords
back or access my local account?

 

unable to deactivate Windows log-on password

Hi HearaldPenkert,

I suggest trying with this steps:

• Swipe in from the right edge of the screen, and then tap Search.
  
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  
• Enter sign, and then tap or click Change sign-in options.
  
• Choose the sign-in option you'd like to use, and then follow the instructions.

If you're using a local account with a password, you can delete the password to sign in without one. Try this steps:

• Swipe in from the right edge of the screen, and then tap Search.
  
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  
• Enter sign, and then tap or click Sign-in options.
  
• Under Password, tap or click Change.
• Verify the current password for your local account.
• Leave the New password, Reenter password, and Password hint fields blank, tap or click Next, and then tap or click Finish.

I hope it will solve your issue.

Bye