Windows 10: I am trying to remove my email address from a child profile so that I can use it as an adult.

For reference, I am trying to remove my email address from a child profile so that I can use it as an adult.I just used the online chat with the support team to try to remove the child restriction settings in the family dashboard. The support team member tried to help with this, but we could not seem to resolve the issue. I uploaded files securely to verify that the correct email was logged in, however, when I clicked on "manage consent" under the family member to remove the child restrictions it did not give me the option to do so. It took me to a "manage permissions" page where it brought me

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Adult account displays as child account

Hi Vineet.

Thank you for your reply.

Please find the answers below.

• Are you a part of Microsoft Family Safety?
  
  • No, we don't use Microsoft Family Safety.
    
• Where did you notice that her profile is set as child account?
  
  • Settings -> Accounts -> Family & Other Users, click to Add a family member -> Enter email address (no possibility to choose "Add a child / Add an adult" here)
    
  • My wife receives an invitation, and after its acceptance she's listed in the section Your family with her name and "subtitle" Child.
    

Best Regards

Stepan

 

Manage my child's profile info does NOT show my kid

Hello Jabka71,

Thank you for writing to Microsoft Community Forums.

Your child's account could be in a different region than yours. To comply with regional regulations around data protection, the child and the adult providing consent need to be in the same regulatory region. It might also be due
to the account is not configured in the right way. Kindly follow the steps mentioned below to reconfigure the feature.

Step 1: Update your region.

• Go to Your info on account.microsoft.com and sign in.
  
• Select Edit country/region.
  
• Update your country or region to match your child's, then make sure the other settings are up to date. Select Save to finish up.
  

Step 2: Remove a child and add a child to your family.

• To remove a child from the list, I would suggest you to follow the steps mentioned in the article:
  
  https://support.microsoft.com/en-ph/help/4027707/microsoft-account-remove-members-from-family
  
  
• To add a child, sign in to
  https://account.microsoft.com/profile/ >> Go to
  Select a child to view or edit their settings and then select
  Add.
  
• Enter your child's email address and select
  Send invite. You need to accept the email invitation from a device with the Child account currently logged in.
  

For additional information, you can go through the article which talks about
Parental consent and Microsoft child accounts and
Set up and manage your family.

Hope it helps.

Mala.S

Microsoft Community – Moderator

 

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

• As an adult in the family account, sign in with your Microsoft account.
• Under Your family, click
  Remove.
  
• Click the child account you want to remove, and click Remove.
• You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.