Windows 10: I am trying to set up new laptop but cannot create a PIN

I am setting up new laptop. When it says your account needs a Windows Hello PIN nothing happens when I click on "create PIN"

:)

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Can't create pin for login. Pin stopped working

Try the steps here:

• Navigate to PC Settings -> Accounts -> Sign-in options. Click on I forgot my PIN link.
• Next, click on the Continue button in the Are you sure you forgot your PIN? screen.
• You can now add a new PIN and click OK.

 

Unable to get past create pin page on new laptop

We have been trying over 3 days now to set up our new laptop but get stuck on just a moment when we click the create a pin page. We've turned it on and off, we've left it for nearly half a day and we've turned the device off overnight, nothing works. There's
no option to skip it and pressing the escape button does nothing. Any suggestions?