Windows 10: i am trying to switch my computer out of s mode, it is windows 11. But i get to the stage...

I am trying to switch my windows 11 laptop out of s mode but i get to the point in the windows store where it says 'get' the appropiate licence and it just says working on it and does not go any further, iv'e left it for hours and once over a day but nothing happens. Any suggestions?

:)

 

Stuck in S Mode Windows 11

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.


Would you mind giving these steps a try and then informing me of the outcome? Feel free to skip the ones you've already tried:

1. Basic Troubleshooting

1. Check System Time and Date:
   
   Ensure that the time and date on your computer are correct. Incorrect time settings can cause issues with the Microsoft Store.
   
2. Update Microsoft Store:
   
   • Open the Microsoft Store app.
     
   • Go to "My Library" and select "Get Updates" to ensure all apps are up to date.
     
3. Reset Microsoft Store:
   
   • Press Win + R to open the Run dialog.
     
   • Type wsreset.exe and press Enter. This will reset the Microsoft Store cache.
     

2. Using Microsoft Account

1. Open Settings:
   
   • Press Windows + I to open Settings.
     
   • Navigate to System > Activation.
     
2. Switch to Windows 11 Pro:
   
   • Under "Switch to Windows 11 Pro," click "Go to the Store."
     
   • In the Microsoft Store, click the "Get" button to switch out of S Mode.
     

3. Advanced Troubleshooting

If the above steps do not work, you can try more advanced methods:

1. Reset Microsoft Store via PowerShell:
   
   • Open PowerShell as an administrator.
     
   • Run the following command:
     
     
   • Restart your computer and try switching out of S Mode again.
     
2. Reinstall Microsoft Store:
   
   • Open PowerShell as an administrator.
     
   • Uninstall Microsoft Store:
     
     
   • Reinstall Microsoft Store:
     
     
   • Restart your computer and attempt to switch out of S Mode again.
     

4. Disabling Secure Boot (If No Microsoft Account)

1. Access UEFI/BIOS:
   
   • Restart your computer and enter the UEFI/BIOS settings (usually by pressing F2, F10, Del, or Esc during startup).
     
   • Disable Secure Boot in the UEFI settings.
     
2. Save and Exit:
   
   • Save the changes and exit the UEFI/BIOS.
     
   • Your computer will reboot, and S Mode should be disabled.
     

Please do let me know if the method I suggested works for you or if you need further assistance.

 

Airplane mode switch not working

Since the troubleshooting steps that were provided did not resolve the issue, we suggest switching on the Radio Management Service. To do that, please follow the steps below:

• Press Windows key + R.
• Type services.msc, then hit Enter.
• Search for Radio Management Service.
  
• Right-click, then choose Start.

Note: Never ever set this service to "Disabled".

Get back to us if the steps won't work.

 

Error: Check with your IT or System administrator when trying to switch out of S mode

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are getting an error, ‘Check with your IT or system administrator’ when trying to switch out of S mode. I’ll certainly help you with this issue.



However, please let us know:

• How are you trying to switch out of S mode?
  
• Are you using a University/School account to login to the computer?
  
• Where do you see the error "Check with your IT or system administrator."?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I suggest you to refer the article on
Switching out of S mode in Windows 10 and see if that helps.



If you are using a University/School account to login to the computer, I would suggest you to create a new user account, login to Store using your personal Microsoft account and try switching out of S mode. Refer the article

Create a local user or administrator account in Windows 10.





If you face any issues, I suggest you to refer the steps mentioned below:



Reset Windows Store Cache:



Try resetting the Store and see if that helps.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for ‘Run’.
   
2. In Run dialog box, type ‘wsreset.exe’ and hit
   Enter.
   

Note: A blank Command Prompt window will open, and after about ten seconds, the window will close and Microsoft Store will open automatically.



Re-register Store:



Run the PowerShell command to re-register store.

1. Press Windows + X keys together and click on
   Windows PowerShell (Admin).
   
2. Now type in the command and hit Enter:
   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}
   
3. Restart the PC.
   

Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator