Windows 10: I am unable to access outlook from my laptop

Hi There


I am unable to access my outlook and all the other microsoft programmes , I am also unable to go to settings from my laptop

:)

 

Windows 10 and Outlook

Hello,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience as you are unable to access Outlook after installing Windows 10.

Kindly let us know with the following to understand the issue and assist you better:

• How have you installed Windows 10 (Upgraded/ Clean installation)?
• Are you referring to Outlook Mail Client or Outlook.com website?
• Were you able to see any error message/ error notification?

Step 1: If you are referring to Outlook App, I suggest you to run Windows Store App troubleshooter and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• • • Type Troubleshooting in the search next to start on the desktop.
    • Click on View All on left side and select
      Windows Store Apps.
    • Select "Advance" and click on "Run as Administrator".
    • Click "Next" and follow the on-screen instructions to complete the troubleshooting process.
    • 
      

Step 2: If you are referring to Outlook.com account, I suggest you to access in different web browser and check.

Hope it helps. Kindly reply back to us with required information, we will be happy to help you.

 

Outlook Web Access

I was sent an email with a link to my companys email system. Clicking on the link worked fine. It opened up a window, asked for my pw, then a 'Outlook Web Access' window poped up with my new company email account. Fine.

Now... When I restarted my system, the pw window pops , then the 'Web Access' window opens (with my desktop icon's over laying it) and I can't close it.

How do I get shut this auto startup off?

*Bang Head :banghead:

 

Unable to access files on Desktop from laptop

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to access the files on your desktop from your laptop. However, we would like to know the details requested below:

• Do you receive any error message/code?
  
• Which build version of Windows 10 is installed on the computer?
  

Ideally, to share files between two computers, they should be connected to the same network.



We would like to know if you are able to access the drive using the IP address. Follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type
   \\IPAddress (ex: 192.168.x.x) and check if you are able to access the drive.
   

If you get any error, please click on the drop down arrow in the error dialogue box and let us know the error.



Also, check the sharing permissions for the shared folder. Refer the steps mentioned below:

1. Navigate to the location on the PC through which the files are shared.
   
2. Right click on the folder and select Properties.
   
3. Click on Sharing tab, and click on
   Advanced Sharing.
   
4. Now, select the checkbox for Share this folder.
   
5. Click on Permissions, select the check box for
   Allow Full Control.
   
6. Click on OK (Twice).
   

For more information, you may refer the suggestions provided by
Roohi_Taj replied on November 28, 2018 in the thread
You do not have permission to access \\PC_NAME contact your network administrator to request access.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator