Windows 10: I am unable to contact anyone to justify a charge. I want to cancel my Microsoft account

I have a Microsoft charge on my account and cannot identify what the charge is for. I want to cancel my accounts because I cannot find anyone to help me with the issue.

:)

 

Charging my account for a cancelled subscription

Microsoft keeps trying to charge my account for a PC game pass(beta) subscription I cancelled months ago, and today they charged my account again but this time it went through and is pending. I want a refund and for you to stop charging my account for something
i cancelled 4 months ago.

(edit)

i just tried to cancel it again but it says it cant because the product has already been payed for, please stop charging me and give me a refund.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Unable to set up Microsoft Account

Hi CrossFitDerek,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to set up Microsoft account on Windows 10.

Do not worry, will assist you with the issue.

• Are you able to log into Microsoft account online?
• What error message you receive when you enter the new password?

I suggest you to try the steps provided, in the link below.

Sign in with a Microsoft account:

How to sign in to a Microsoft account - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.