Windows 10: I am unable to edit the date of birth of my account.

The edit button is greyed out. Case Number: 7051271262. Customer support live chat has been unable to fix the problem

:)

 

Change my date of birth on microsoft profile

Hi Alex,

To change the date of birth on your Microsoft Account, you can follow the steps below:

• Sign in to
  Your info on the Microsoft account website.
• Click Edit your personal info.
• Select the correct date of birth, and then select Save.

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions that regulate what children can do online. You can check this
link for more information.

Let us know how it goes.

 

How to change birth date of the child account?

I am unable to change the date of birth of my child's account, which was entered incorrectly.

The date of birth currently set is 2011 (which is should be 2002).

I have followed the instructions on this page:

How to change a birth date on a Microsoft account

As the account is set to 12 years old, the child is under the statutory age for my country.

The steps above say to perform the following actions for a child under the age of consent:

1. Using the adult Microsoft account, sign in to your account on family.microsoft.com.
   
2. Choose the family member, select then Manage consent.
   
3. In the Manage permissions page of the child’s account you want to change, at the right, select Edit this child's personal info and then follow the instructions.
   

In step 3, the Manage permissions page does not show "Edit this child's personal info". instead, it simply shows the below screen.

 

how to edit my birth dates

how to edit my birth dates on Microsoft account.