Windows 10: I am unable to hear or speak to teamates in some game voice chats.

Discus and support I am unable to hear or speak to teamates in some game voice chats. in Windows 10 Software and Apps to solve the problem; I have done almost anything that I can think of from uninstalling and reinstalling drivers to completely reinstalling window and nothing seems to have... Discussion in 'Windows 10 Software and Apps' started by Tristan Coull, Apr 26, 2024.

  1. I am unable to hear or speak to teamates in some game voice chats.


    I have done almost anything that I can think of from uninstalling and reinstalling drivers to completely reinstalling window and nothing seems to have worked. The voice chat does not work for overwatch, rainbow six siege, and league of legends. However it does work on some games such as apex legends and lethal company.

    :)
     
    Tristan Coull, Apr 26, 2024
    #1
  2. Nikhar_K Win User

    Can’t hear audio while recording games or videos

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:



    • How are you recording the games or videos?
    • When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
    • What is the make and model of the computer?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:



    1. Press Windows key + I to open
      Settings.
    2. Click on Gaming.
    3. Click on Capture on the left pane.
    4. Clear the check box for Record gaming audio only.
    5. Follow the same steps for Broadcasting.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 26, 2024
    #2
  3. Tohuw Win User
    Can't hear other programs' sound when using Bluetooth headsets with voice chat applications on Windows 10

    This happens on both my Windows 10 systems, a late 2012 iMac and a custom-built PC using an ASRock Z170 motherboard and an Insignia Bluetooth dongle.

    When using either Discord or Mumble and either Apple AirPods or a Bose QuietComfort 35 headset, I cannot hear sound from any other application unless I set the output device to the "Hands-Free Device" instead of the "Stereo Headphones" device.

    The problem with that is the "Hands-Free Device" has only one sound quality option, 8 KHz, which is nowhere near the 44.1 KHz default of the "Stereo Headphones" output device. When I select the "Stereo Headphones" device the sound is great, until I open either of the mentioned voice chat applications, whereupon I can't hear anything until I close that program. Also, my mic does not work unless I re-set the communications device or default device to the hands-free option. If I set the hands-free device as the communications device, everything in the voice chat app works, but no other program has any sound.

    I believe this is because the "Hands-Free" and "Stereo Headphones" devices are two separate Bluetooth services, and the Hands-Free device is activated whenever the voice chat is engaged, and remains that way until the "call" is over. I realize the "Communications" tab in the sound control panel is supposed to fix this sort of thing, but it changes nothing in this scenario.

    Any ideas?

    EDIT: I've read the suggestions in this post, which I just discovered, and none of that works:

    • Removing the Hands-Free Telephony service removes the mic.
    • Changing the "Exclusive Mode" setting on any playback or recording device does not resolve the problem. Sometimes it does temporarily, then it reverts back to the problem described above within 5 minutes or so.
    • Disabling audio enhancements does nothing.
     
    Tohuw, Apr 26, 2024
    #3
  4. Brink Win User

    I am unable to hear or speak to teamates in some game voice chats.

    Game Chat Transcription feature for Xbox One and Windows 10 PCs


    Source: https://blogs.msdn.microsoft.com/acc...indows-10-pcs/
     
    Brink, Apr 26, 2024
    #4
Thema:

I am unable to hear or speak to teamates in some game voice chats.

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