Windows 10: I am unable to login with my fingerprint and pin ?

I am unable to login into my laptop using my fingerprint and pin?

:)

 

Fingerprint and pin login not working

After changing my email address on my Microsoft account, the old email address still appears on my Windows 10 sign in screen.

However I find I am now unable to log in with my fingerprint or pin. I can only log in by typing the password. I get this error message:

"You can't sign in to your device right now. Try the last password you used on this device."

I attempted to change the account to a local account and when I do I get this error message:

"We're sorry, but something went wrong. Your Microsoft account wasn't changed to a local account. Code 0x80004005"

Any suggestions on how to get my Microsoft login to reflect my new email address and restore my ability to log in with fingerprint and pin?

 

Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

cant login with pin or fingerprint

Hello, I bought a new laptop a few days ago. Everything works normally when i set a fingerprint or a pin and it works normally when it wwant authentication on a mirosoft store, but my login to windows does not work. pin login is not displayed at all and
when i try use the fingerprint it makes sound like it is not the correct fingerprint and i have to login with my password. (i have a TPM chip inside and i tried to erase memory but it didnt work. and a have no errors)

this is the website with the notebook: HP ProBook 455 G7, stříbrná