Windows 10: I am unable to open the screen that allows me to manage my scanned document.

I have Windows 11 and Epson Workforce 633 all-in-one printer/scanner. The scanner works but I can only open the icon that confirms the printer is connected. I can't open the software window on my monitor that allows me to manage my scanning, thus I can only scan one page at a time. I have installed the latest driver and utilities package from the official Epson website but this hasn't helped. This is very frustrating as I used to be able to do all sorts of things, like cropping, choosing types of files, eg jpeg/pdf.

:)

 

unable to open videos and how to scan documents from scanner/printer/fax

Hi Marielnzalaco,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• From which media you are trying to play the videos?
• Is this issue specific only to the downloaded YouTube videos?
• From which web browser you are trying to download the videos?
• Do you get any error message/code when you play the videos?

Try the following steps and check if it helps:

Step 1.

First save the video and then try playing it. Once the file is saved right click on the file and then choose
open with and select one of the installed video players to open it.

If the issue persists then follow the below method.

Step 2.

I suggest you to follow the below steps to delete the temporary files and then check.

• Press Windows + R keys from the Keyboard.
• Type %Temp% and click on OK.

A folder full of files and other folders will appear. Delete all the files inside the temporary folder and then try downloading the video again and check.

Follow the below steps to scan something into your computer:

I suggest you to open the Scan app from the Start menu. If you don't spot the Scan app on the Start menu, click the words All Apps in the Start menu's bottom-left corner. The Start menu lists all of its apps alphabetically.

Click the Scan app, and the Scan app appears on the screen. If it complains that your scanner isn't connected, make sure you've connected the USB cord between your computer and the scanner and that the scanner is turned on.

If your scanner’s plugged in and turned on, the scan app lists your scanner's name, shown here, and the file type used for saving your files.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Allow open file standard attachments

Borrowing this list from Wikia: svg, odt, ods, odp, odg, odc, odf, odi, odm, ogg, ogv, oga

svg = Scale Vector Graphic
odt = Open Document Text
ods = Open Document Spreadsheet
odp = Open Document Presentation
odg = Open Document Graphics
odf = Open Document Formula
odi = Open Document Image
odm = Open Document Master
ogg = Ogg Vorbis
ogv = Ogg Vorbis Video
oga = Ogg Vorbis Audio