Windows 10: I am unable to sign into my microfoft account or switch to a diffrent account or factory...

I also have no sound output options. My pc had issues about a month ago and resetting windows fixed everything. just today my sound stopped working and I haven't been able to activate my windows key since I can't sign into the microsoft account i acticated it on. Im so lost and don't know what to do.

:)

 

Switch laptop sign in from MS account to Local Account questions

Hi, Ive just switched from signing in to my laptop with a Microsoft Account to signing in with a Local Account instead. My laptop was always listed as a Device on the opening screen along with a map showing its location when I looked in my Microsoft Account. Under Devices I could also view my laptop along with other bits of various information about the device and its location was always shown on a map there too. After signing into my laptop with my Local Account ..If I sign in separately to my Microsoft Account afterwards Ive just noticed that having switched to a Local Account my laptop isnt shown on the opening Microsoft Account screen anymore and its not listed in devices either. Is this normal behaviour? I was expecting to still find my laptop listed in Devices. Also...Under Update and Security/Activation..it used to say Digital Licence linked to a Microsoft Account. Now it just says Windows is Activated with a digital licence. Is all this normal behaviour if you sign into a laptop with a Local Account instead of a Microsoft Account?

 

Unable to sign in to my account.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

1. Which accounts are you unable to sign in to?
2. What happens when you try to sign in to your account?
3. Are you seeing any error messages when you try to sign in to your PC?

If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

How to access a compromised Microsoft account and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

local account unable to switch to MS account

That's ok. When you get to step 7 above, you would just leave it blank.

When you successfully switch to a Microsoft account, it will use the password of your Microsoft account.