Windows 10: I am unable to uninstall an app name toc and also am unable to find it on my pc.

So, a couple of months ago I may have downloaded some suspicious programs which contained malware. I downloaded malwarebytes program and got rid of it but as i was scrolling through apps in setting i found a suspicious app name toc of 195MB in size. I have tried to uninstall it but it keeps saying it could not find the uninstall.exe file for it. I have tried going to the file address to uninstall it but even after looking at the hidden files I am unable to find it. What should I do?

:)

 

unable to uninstall an app

I had downloaded modern combat 5 game in my phone from the store... But it's not listed in the app list OR it's not there in the start menu..

When I go to store it's showing that the game is installed and gives me an option to view..but when I tap view the store exits..

so I am unable to uninstall it from the phone though it has consumed memory in my device..

Nokia Lumia 730. Any suggestions???

 

Unable to uninstall an app

First of all, I haven't tried any troubleshoot steps.

I tried to uninstall it at control panel.

Now, from the list of programmes at the control panel, the app has disappeared (I don't know if it has uninstalled) but the folder of the app is still on the start menu app list.

How do I delete the folder from the list of apps on the start menu.

Thank you.

 

Unable to uninstall an App (GoPro studio) Error 8007015E

Hello,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

To be able to understand the issue better, let us know a few more details on the below questions.

• Was the installation of the app you have mentioned successful? Because you have mentioned trying to uninstall it.
• Secondly, is the issue is specific to the particular app you have mentioned?

As an initial recommendation, I suggest you to place the computer in a Safe Mode state and check if the uninstallation is successful.

Visit to the below link, wherein Anju Thekkethil has replied to a similar scenario.

Ref: Unable to uninstall the program in Windows 10


If it still does not help, you can try using System Restore to return your computer's system files to an earlier date before you installed the program.

To check if there is any Restore Point already created, follow the below steps.

• 
  Press Windows key + X, select System.
  
• 
  In the left pane, click on System Protection.
  
• 
  Select the option to system restore > next. It will show all restore points already created.
  

Write to us with the updated status of the issue for us to be able to assist you further.

Thank you.