Windows 10: i am unable to update my windows and keep getting "we couldn't install this update but you...

Discus and support i am unable to update my windows and keep getting "we couldn't install this update but you... in Windows 10 Software and Apps to solve the problem; i recently bought a laptop it came with windows 11 preinstalled. however due to some issues coming up i had to replace the motherboard of it. after... Discussion in 'Windows 10 Software and Apps' started by iamsatyam, Mar 7, 2024.

  1. iamsatyam Win User

    i am unable to update my windows and keep getting "we couldn't install this update but you...


    i recently bought a laptop it came with windows 11 preinstalled. however due to some issues coming up i had to replace the motherboard of it. after replacing the motherboard the service center guy reset the windows using there company's tool namely "asus winrecovery". everything works fine however the features of windows got downgraded e.g. the on screen popup for sound and brightness is now showing in the old windows 10 style, the files app doesn't have tabs feature in it like browsers which were available before resetting using asus app. i thought my windows version got regressed. now a new

    :)
     
    iamsatyam, Mar 7, 2024
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Mar 7, 2024
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Mar 7, 2024
    #3
  4. i am unable to update my windows and keep getting "we couldn't install this update but you...

    Windows updates won't install!

    I'll check that out.

    I had read that. However the problem MS is addressing there is when the update client files of the pc don't recognise that the pc is not updated and hence don't download the updates. My updates download fine. In fact I'm even getting downloaded updates which I do not need (win2000, vista, server...) The problem is getting the correct updates installed...

    For example, I'm getting KB933729 in my list. That's for Vista!
     
    Black Panther, Mar 7, 2024
    #4
Thema:

i am unable to update my windows and keep getting "we couldn't install this update but you...

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