Windows 10: I am unable to view any of my jpg files just in the last two days. Does any one have a...

What else can I say. When I try to view a jpg photo, I get a black screen only. Any jog photo.

:)

 

File view changed since other day update.

Hi,

Changing the view of your files on the File Explorer window will allow you to access and locate the file properly depending on your preferred preference. We suggest following these steps to change the file explorer view:

• Open the your OneDrive folder/File explorer.
• Right-click on an empty space.
• Select View on the drop-down menu.
• Select your preferred view type.

Note: Each folder have it's own individual setting. That means each of the folder has it's own set up view that you may need to change manually.

Let us know if you have other queries

**If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.**

 

Unable to view Certification portal

Hi SantosiniChoudhury



Thanks for posting the thread on our forum.



According to your description, it seems that you get the error message and can’t view Certification portal.

About how to download the certificate, you can do the following steps:

1. On the “Your dashboard” page, please click on 'Download or purchase' under “Certificates”.
   
2. On the “Certificate” page, select the certificate(s) that you would like to download or purchase.
   
3. Please click on the “PDF” button. An "OPEN, SAVE, SAVE AS" bar will pop-up at the bottom of the page.
   

Besides, we kindly advise you to follow the steps listed below and attempt to try the following troubleshooting over the day:

1. Make sure to use an up-to-date browser. (e.g. Edge)
   
2. Clear cache and cookies. Make sure you check Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
   
3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
   
4. Allow all third-party cookies through the browser settings.
   

Hope the suggestions can help you.



Regards,

Stacey

 

setting default view for Winodws Explorer Search Reasults

Thank you for the detailed response. To change the search result's view from content to list, we suggest following the steps below:

• Open the File Explorer and try to search for files.
• In the toolbar, open the View tab and click List
  to change the view.
• Once changed, close the File Explorer.
• Open the File Explorer again and try to search to see if the setting has been retained.

After performing the steps above, reply back to us so we can provide additional help.