Windows 10: I am using a Canon Pixma MX495 printer but on trying to print a document, I tried to click...

I am using a Canon Pixma MX495 printer but on trying to print a document, I tried to click on printer properties but it won't allow me?

:)

 

Unable to print documents online from Canon MP510 printer on Windows 10

Hi Rosmery,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you trying to print the documents from any website?
• Which browser are you using to access the websites?
• Have you tried to print the website from different browser and check if you are able to print them?
• Have you tried to print any other documents and check if the issue persists?

I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run printer troubleshooter.

Fix printer problems

Step 2: I suggest you to download the latest printer drivers from the manufacturer's website, try to install them and check if it helps.

Printer Canon MP510 driver

Refer to the article by Andre Da Costa about:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Canon Pixma MG5250

My Canon Pixma MG5250 wont print CD covers since I updated to Windows 10.

I can't even install new drivers now as my computer says it can't detect the printer on the network yet it prints just fine. Any suggestions?

 

Network printer Canon Pixma MG6620

Hi Mike,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing Canon Pixma printer on Windows 10.

Do let us know the following to assist you better:

• What exactly do you mean by Offline and cannot reconnect?
• Have you installed all the drivers for printer after upgrading to Windows 10?
• Is printer being detected on your computer?
• How have you connected the printer to your device?

I suggest you to try the below as a workaround and check if it helps.

Step 1: Try to install the latest drivers for the printer from the manufacturer's website.

Refer: Drivers for Canon Pixma MG6620

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.