Windows 10: I apologize for the terrible photo, but my laptop will not connect or show any WiFi...

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:)

 

using mob phone connected to i/net via public wifi to connect laptop


Hi, recently purchased new laptop with windows 10 installed. I currently use public/open wifi connection to connect to the internet for non private surfing (private matters dealt with via payg dongle). However, this open wifi connection can be erratic (whereas previous laptop running windows 7 connected as and when requested). Once connected, it is faultless and speedy enough for my needs. I have also marked this connection as ‘automatic’.
I know that it is not the signal strength, it is simply the initial connection, with which my new laptop seems to struggle with! My screen shows all available networks so is picking up all correct signals. When I click ‘connect’ it will go through the motions for approx 2-3 seconds and then say ‘unable to connect to this network’ and other times, it will say ‘connecting’ and will go through these motions, and will continue to say ‘connecting’ for 15 minutes and longer or until I get sick of waiting!
On the occasions when it does finally ‘connect’, it will begin with a message in the ‘action centre’ saying ‘click on message to connect to open wifi’-it will then go to the open/public wifi homepage and connect-from thereon, I am fine.
Why won’t my laptop connect as easily to open wifi as last machine did on windows 7, and why does it continually say ‘unable to connect to internet’ or remain in ‘connecting’ mode?
A further query I have (apologies) is when my laptop refuses to connect to internet as above, my mobile phone connects to the open wifi easily so I certainly know that it is not the distance that is in question, or the strength of signal-bearing this in mind, is it possible to connect my laptop and mobile phone via usb and possible to use my phone when it is connected to the open wifi source to connect my laptop to internet via this route? If so, would somebody give me step by step instructions to connect this way, please. The phone I currently have is a 3g sony xperia mini pro (which I am sure you can gather I have had for few years now!)
Many thanks for all replies and all assistance is gratefully received.

 

Cannot connect to wifi with laptop

Hi,

We would like to isolate this issue that you're having right now. We suggest that you try the steps below:

• 
  Go to Network and Sharing Center.
  
• 
  At the right pane, click Change adapter settings.
  
• 
  Right click on your connection name (WiFi name) and Properties.
  
• 
  Click the Configure... button.
  
• 
  Go to Power Management tab.
  
• 
  Uncheck/disable the radio button for "Allow this device to turn off this device to save power".
  
• 
  Restart the PC (Important)
  

We will wait for your response.

Regards.

 

Internet through wifi connection

Hi Sammy,

A few possible reasons can cause WiFi connection issues. To help us identify the cause of this problem, we would like to know the following information:

• Can you connect to the WiFi hotspot of your router? If yes, what is the status of the connection?
• Does your laptop automatically connect to the WiFi? Do you need to type a password when connecting?
• Can your laptop detect other WiFi hotspots around your location?

In the meantime, let's run the Network troubleshooter while connected using WiFi. The Network troubleshooter can help diagnose and fix common connection problems. To run it, follow the steps below:

• Click Start.
• In the search bar, type Network problems, and then select Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

Keep us updated on the status of the issue, and we will be glad to assist you further.