Windows 10: I authorized $99 payment for assistance to remove a virus I did not authorize a $143...

Discus and support I authorized $99 payment for assistance to remove a virus I did not authorize a $143... in Windows 10 Software and Apps to solve the problem; I didn’t authorize a $143 charge for a subscriptionI was told it was free. I authorize a $99 charge for assistance in removing a virus... Discussion in 'Windows 10 Software and Apps' started by Dorothy Armour, May 3, 2025 at 10:57 AM.

  1. DOROTHY ARMOUR
    Dorothy Armour Win User

    I authorized $99 payment for assistance to remove a virus I did not authorize a $143...


    I didn’t authorize a $143 charge for a subscriptionI was told it was free. I authorize a $99 charge for assistance in removing a virus

    :)
     
    Dorothy Armour, May 3, 2025 at 10:57 AM
    #1
  2. DAVIDMREID
    davidmreid Win User

    Remove Word .doc Authors

    Thank you for your effort. But I tried the solution from Ravi Shankar--but it doesn't work as the author list still exists. To see the author names I just type a letter of the alphabet into the control. The method from Shankar just removes the current name from view--but not from the list. And there are no entries in my contact list--so I'm not sure where the Authors are stored. BTW: The problem exists with both .doc and .docx files.
     
    davidmreid, May 3, 2025 at 12:26 PM
    #2
  3. MEANDMYCOMPUTER
    MeAndMyComputer Win User
    Remove Word .doc Authors

    I have Windows 10 Pro (x64) Version 21H2 (build 19044.1526) I have some Microsoft Office 2000 .doc's from previous years. One of them is a Microsoft Word 97-2003 Document. I just removed the author from it using my test PC. Before finding out if it works for you, create a system image backup along with a personal copy of your data you do not want to lose. First of all, find only one of your .doc documents to work with. Do not open it, scroll down and click on Properties. Click on the Details tab. Click on the Remove Properties and Personal Information link.
    I authorized payment for assistance to remove a virus I did not authorize a 3... 360238d1645244974t-remove-word-doc-authors-remove-properties-personal-information-2.jpg
    On the following screen, fill in the dot to Remove the following properties from this file. Check the Authors box. Click on OK.
    I authorized payment for assistance to remove a virus I did not authorize a 3... 360239d1645245087t-remove-word-doc-authors-remove-following-properties-file-3.jpg
    I closed out what I had done. When back in to view the Authors entry and Authors was now removed.
    I authorized payment for assistance to remove a virus I did not authorize a 3... 360241d1645245154t-remove-word-doc-authors-authors-now-removed-4.jpg
    If it wasn't successful for you, try again. You might find I might have skipped a step that I can't recall right now and you might have to investigate what is needed. If it was successful, verify whether or not your other .doc documents or any other Word documents were globally affected in the same way. Depending on what you find out, this is where your system image backup along with a personal copy of your data you do not want to lose might be necessary to call on. I just looked up this article Remove author name from file properties in Word Remove author name from file properties in Word – Ravi Shankar It deals with Word 2016 & 2013 users which are not .doc's but I would see if it would work for me as an optional solution
     
    MeAndMyComputer, May 3, 2025 at 12:26 PM
    #3
  4. YUUSUFMAXAMED_673
    yuusufmaxamed_673 Win User

    I authorized $99 payment for assistance to remove a virus I did not authorize a $143...

    Cannot authorize payment method no matter what

    it's not letting me buy anything it says your bank couldn't authorize this payment method
     
    yuusufmaxamed_673, May 3, 2025 at 12:26 PM
    #4
Thema:

I authorized $99 payment for assistance to remove a virus I did not authorize a $143...

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