Windows 10: I Believe Windows 10 Upgrade Changed the MBR or Reformated my Seagate Go Flex External Hard...

I have a Seagate Go Flex external hard drive connected on a network via Ethernet. It was working fine with multiple computers until I upgraded to Windows 10.


Now the Seagate drive will not boot up correctly as indicated by the blinking Amber light. I think Windows 10 did something to the Master Boot Record or reformatted the drive. How can I recover, as this was my backup and I have important pictures and documents stored on this drive?


Mike

:)

 

External Seagate Drive not appearing after Creators Update

We appreciate the feedback, Pete. Getting in touch with Seagate support is one of your options. They may have recent or updated drivers for your external hard drive. In the meantime, since the hard drive is detected again when you unplug and replug it, we
suggest that you try changing the drive letter and its path and see if it addresses the issue. Follow the steps below:

• Right-click the Windows key and click Computer Management.
• Under Storage, click Disk Management.
• Find your Seagate External Hard Drive, right-click it and select
  Change Drive Letter and Paths.
• Click on Change and select the letter for the drive.
• Click OK, close all windows, then restart your computer.

Should the issue persists, then we suggest sharing your experience with us through our Feedback Hub. To access the Feedback Hub, follow the steps below:

• Click the Windows key.
• Look for Feedback Hub, then click it.
• In the left pane, click Feedback.

Let us know should you need further help.

Regards.

Regards.

 

Seagate External 2T Hard Drive

Hi Richard

I should point out that I updated from Win 8 to Win 10 some time in September

To answer your questions;

Yes, I used the Seagate drive the previous day

No, the Seagate drive was not connected during the upgrade

The Seagate external hard drive is USB powered

The contents on the external Seagate hard drive are still intact and can been proven on another PC

I have a external WD hard drive which is still recognized post upgrade

Mark

 

Seagate External Hard Drive

Hi Barbara,

Hardware failure or corruption within your system files are some of the possible reasons why you are experiencing an issue with accessing your external hard drive. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows 10?
• Are you experiencing the same issue when you are trying to access the external hard drive using another PC?
• What troubleshooting steps have you done so far?

In the meantime, we suggest running the automated troubleshooter for hardware. Follow these steps to do so:

• Open the Control Panel.
• Using the search box at the upper right corner of the window, type troubleshooting.
  
• From the search results, click on Troubleshooting.
• Click on Hardware and Sound and then choose Hardware and Devices.
• Once done, restart your computer and then check if the same issue persists.

We are looking forward to your response.