Windows 10: I bought a game and its not showing.

Hi!I bought forza horizon 5 premium ediditon GLOBAL from g2a, and redeemed the code on the xbox app on my pcI am using windows 10.After this I coulden't see my game in my library but in microsoft store it appears that I own this game. I am very confused and I don't know what to do cuz it was quite expensive and I really want to play this game.

:)

 

a game doesnt show that i bought it

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to find a game purchased from Microsoft Store. I'll certainly assist you with the issue.



However, we would like to know the place of purchase of the game.



As you have mentioned that you have purchased the game logged in to your Microsoft account, I would suggest you to make sure that you are signed in with the same Microsoft account in Microsoft Store.



To login to Microsoft Store, refer the steps mentioned below:

1. Open Microsoft Store.
2. Click on the Profile icon on the top left corner, click on the account and select
   Sign Out.
3. Now, click on the Profile icon and select
   Sign in.
4. Sign in with the Microsoft Account through which you purchased the game.
   

Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community – Moderator

 

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a game doesnt show that i bought it

i bought a game, logged in under microsoft account but when i go and look for it under microsoft store it shows that i didnt buy it.

How can i link it to microsoft store?