Windows 10: I bought a new computer and I got blue screen playing CSGO like in my old pc

Discus and support I bought a new computer and I got blue screen playing CSGO like in my old pc in Windows 10 Software and Apps to solve the problem; Hi,I need support because I had been having several blue screens when playing CSGO and I thought my old pc was broken. I bought a new pc and today... Discussion in 'Windows 10 Software and Apps' started by Robert Exposito, Jul 7, 2023.

  1. I bought a new computer and I got blue screen playing CSGO like in my old pc


    Hi,I need support because I had been having several blue screens when playing CSGO and I thought my old pc was broken. I bought a new pc and today after 3 weeks I got a blue screen. Here I left the dump zile, so if someone could help me I would appreciate it.https://drive.google.com/drive/folders/1sEB2AUcehIiBXBvvRxmScKD5V2DVVJKc?usp=sharingAlso, here are the spec of pc if it is important idkZ790 Pro RS Processor 13th Gen IntelR CoreTM i5-13600KF 3.50 GHz Installed RAM 32,0 GB 31,8 GB usable Device ID 8121E842-927F-45C0-B4BE-A827D7924373 Product ID 00326-10889-27621-AA382 System type

    :)
     
    Robert Exposito, Jul 7, 2023
    #1

  2. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 7, 2023
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jul 7, 2023
    #3
  4. I bought a new computer and I got blue screen playing CSGO like in my old pc

    BSOD while playing online games(CSGO, Valorant)

    Hello there, I'm having a problem. My PC crashes while I'm playing online games like(CSGO, Valorant). I had same problem with old PC and now I have a "NEW" one, EXCEPT my GPU which one is from old computer. I think the problem is hiding behind GPU. I'm having freezes/crashes for few months. As I said, it started on old PC and I'm kinda sure that it happened when I updated GPU drivers to the latest version. However, somehow I fixed that problem until I bought new PC and installed GPU into it. I tried the latest drivers, the oldest ones, intermediate but nothing helped(used DDU). Almost always my pc freezes 3-5 times in a row(while playing CSGO: I join server, my PC freezes for 3-4 minutes until it restarts or I shutdown it manually, after few tries I'm able to play on server, but sometimes pc crashes again and I repeat the process), but sometimes after that I can play all day without PC freezes/crashes. I feel like I checked every theme about it on the net. Sometimes BSOD errors wouldn't be the same, but today PC crashed again while playing CSGO and I got minidump file which one I want to share. It seems that problem is hiding behind ntoskrnl.sys/.exe, ntkrnlmp.sys or nvlddmkm.sys files.

    **Minidump file** https://www.mediafire.com/file/q9cig1k3gyagzu3/112321-7390-01.dmp/file

    **Reliability monitor showed this:**

    I bought a new computer and I got blue screen playing CSGO like in my old pc 690b19ac-5f25-4547-b936-cbc872199230?upload=true.png

    EDIT:
    I can play Red Dead Redemption 2 Singleplayer without problems(I think it uses more GPU). Maybe it is possible that network connection somehow faulty?
     
    anonymoussss), Jul 7, 2023
    #4
Thema:

I bought a new computer and I got blue screen playing CSGO like in my old pc

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