Windows 10: I bought a new computer and I put in the wrong pin over 3 times know it is asking me for...

I bought a computer I put wrong pin more than 3 times it is asking for bit locker key* Moved from Community Center

:)

 

Entered wrong PIN code

I am new to the PC and Windows world.

I bought a new program and it downloaded but I can not install it because i entered the wrong PIN code too many times when I tried to open it. Tried to restart after following the steps for PIN code change. Same message again, enter PIN code.

Hope someone in this community can help me.................

Many thanks!

DB6

 

Entered an Incorrect PIN too Many Times

I will try waiting several days as you did. When steps are suggested they aren't understanding that there are no choice...the screen just says you have entered the wrong pin too many times....that's all. Then restart your computer. No other choices are
on the screen.

 

Date and Time is right but wrong

Hi Joshua,

Thank you for keeping us posted.

- Do you have a different computer set up with your Microsoft account?

Meanwhile, I would suggest you to try the troubleshooting steps suggested by Andre Da Costa on
How to troubleshoot Product Activation in Windows 10

I would also suggest you to manually set up your computer to synchronize with Windows time by following the steps below:

1. Type "date and time" in the search bar and open it.

2. Click on "internet time" tab.

3. Click on "change settings".

4. Check "synchronize with an internet time server"

5. Under server, select time.windows.com
from the drop down list.

6. Click on "update now" and click
ok.

7. Restart your computer and check if the issue persists.

Also make sure the time zone is set correctly by following the steps below:

1. Press Windows key + I

2. Click on "time and language".

3. Click on "date and time"

4. Choose the appropriate time zone from the drop down list.

Let us know the result.