Windows 10: I bought a new gaming laptop, but keeps on getting BSODs everyday.

Discus and support I bought a new gaming laptop, but keeps on getting BSODs everyday. in Windows 10 Software and Apps to solve the problem; I recently bought a gaming laptop last October 17, and up to this date, there is no day that it had not experienced a BSOD. Every day, I encountered a... Discussion in 'Windows 10 Software and Apps' started by Jed AndreDuran, Oct 25, 2023.

  1. I bought a new gaming laptop, but keeps on getting BSODs everyday.


    I recently bought a gaming laptop last October 17, and up to this date, there is no day that it had not experienced a BSOD. Every day, I encountered a Blue Screen of Death.Here are the most frequent error codes I got from Reliability History:1. 0x00000050 Happens randomly2. 0x0000019c This mostly happens when I wake up my laptop from sleep mode or the display that got turned off after being idle for few minutes, the most common BSOD I experience so I try to not put it in sleep mode and I disable screen off time to prevent itOnly experienced once: 0x0000009fI already try certain fixes that

    :)
     
    Jed AndreDuran, Oct 25, 2023
    #1

  2. Bought a new SSD, installed in laptop (ROG Strix g15). And got BSOD.

    Sorry if I'm not good at English.

    A few days ago I bought a new SSD (WD Blue SN570) and installed in my laptop(Vendor install for me).

    After that BSOD start happening.

    It will happen sometime when I changing laptop mode with armory crate(Turbo -> Performance) after I finished playing game. When Changing laptop mode my window will freeze for couple of second and then back to normal, and couple second later got a BSOD. Sometime just opening armory crate window freeze omg.

    Sometime got a BSOD when playing game or using laptop normally(not frequent as changing laptop mode).

    I tried to update BIOS, update window, update armory crate, reinstall GPU driver, update firmware of SSD, install IRST driver,
    cmd /SFC scannow, run memory diagnostic but not help.

    When BSOD happen the error and stop code often appear are:

    • IRQL_NOT_LESS_OR_EQUAL
    • ATTEMPTED_WRITEN_TO_READONLY_MEMORY
    • KMODE_EXCEPTION_NOT_HANDLED
    What failed: iaStoreAC.sys

    The BSOD error that happen each time is not the same so I can't sure that what I tried is work.

    If anyone can help I will really appreciate.

    spec of my laptop: ROG Strix G15 G512LV

    cpu: intel i7 gen10

    gpu: RTX2060

    ram: 16gb

    storage: C:512gb(OS)

    D:512gb WD blue SN500 (I bought this with laptop and installed it)

    E:512gb WD blue SN570 (I think the problem is coming from this)

    If you need full spec just tell me.

    this is my BSOD minidump

    bsod.zip

    The BSOD is happening everyday hope you can help me.
     
    Saimai_Avenue, Oct 25, 2023
    #2
  3. BSOD on new computer while gaming

    I just got a new computer about a month ago. Everything is new and I get BSOD (windows 10) while gaming mostly although it sometimes happens while I'm just using the computer. Sometimes the computer doesn't BSOD and just gives me a Access Violation Error. Not sure if related.

    Here is the link to download output files from the V2 script.

    Dropbox - windows crash - Simplify your life

    Any help is appreciated

    Steps I have taken:
    • Updated all drivers and bios to latest versions
    • Checked ram with windows memory test to see if ram is faulty. (A stick was and it was removed waiting for replacement)
    • Clean Installed Windows after finding faulty ram
    • I had 2 x 2080Ti installed, I removed one, tested and then swapped cards; issue still exist
     
    MarvIchiban, Oct 25, 2023
    #3
  4. I bought a new gaming laptop, but keeps on getting BSODs everyday.

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Oct 25, 2023
    #4
Thema:

I bought a new gaming laptop, but keeps on getting BSODs everyday.

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