Windows 10: I bought a new laptop and when I tried to setup the fingerprint from sign in option it was...

I bought a new laptop and when I tried to setup the fingerprint from sign in option it was not available even after setting up the fingerprint driver from the official website

:)

 

NEW Acer Swift 1 - Unable to setup Fingerprint

I recently bought a new Acer Swift 1 laptop, but I'm unable to get the fingerprint option set up. I've tried almost all suggestion from a previous thread posted by someone else, but I have not have much success. Please help!!

 

Can't setup fingerprint sign-in on new laptop with Windows 10

Karthicka thank you for replying. I tried both Method 1 and Method 2 but they did not help. Also, I successfully updated the driver, but that did not help either. I do see a message under the Events tab in the device manager. This message was present both
before and after I updated the device driver. The message states: "Device USB\VID_138A&PID_0017\02a7a8c4768e requires further installation". I don't know if that implies a driver installation issue or if it simply means the fingerprint scanner hasn't been
setup with any fingerprints. The symptom remains the same: in settings>accounts>sign-in options, I can see the fingerprint set-up option, but the button is disabled (grayed-out).

Any other ideas on how I can get the fingerprint scanner setup button active?

 

Fingerprint option is not shown during sign in.

I bought Lenovo ideapad s540 laptop last month. First 15 to 20 day everything was fine, I set up the password fingerprint and everything was working properly and then all the sudden the fingerprint option got disappeared from sign-in options. I put my finger
on the scanner it shows that pin/password is required to sign-in. I tried solving this problem by various methods yet its not working.

I hope I get a quick response with effective solution.

Thank you.