Windows 10: i bought an hp desk jet they told me it would work but its not working what do i do

in the store they told me it would work on this gateway computer but it does not.

:)

 

Thinkpad T450s 3.0 USB not working on hp Office Jet 8620 told need 2.0 USB by MS

I have a new Thinkpad T450s with (windows 10) 3.0 USB, I am told by MS that my device (hp office jet 8620) will not work with my 3.0 USB. Lenovo has no suggestions, MS Windows 10 support did not have any suggestions......... Any suggestions or work arounds?

Help Please

Robert

 

i need to unstall an reinstall this printer hp desk jet 3755

hp desk jet 3755 printer needs work it,s off line i need help with this

 

Same printer listed twice in Word, and only second one in Devices & Printers

After recently doing a clean installation of Windows 10 Pro, build 16299, I see that my printer is listed twice in Word's list of available printers:

HP Desk Jet 930C/932C/935C

and

HP Desk Jet 930C/932C/935C (Copy 1)

Only the latter actually works from within Word as a printer.

And in the Control Panel\Hardware and Sound\Devices and Printers, only the latter is listed.

I tried renaming it by removing (Copy 1) from its name, but was told there was another printer with that name, so I couldn't.

In Device Manager, on the other hand, only HP Desk Jet 930C/932C/935C is listed.

So how do I get rid of

HP Desk Jet 930C/932C/935C (Copy 1)

and give performance rights to HP Desk Jet 930C/932C/935C?

any suggestions much appreciated.

regards,

Chris