Windows 10: I bought Microsoft 11 home and it’s supposed to send me a code in Gmail or not because I...

I bought Microsoft 11 home and it’s supposed to send me a code in Gmail or not because I didn’t get one?

:)

 

Microsoft does not send code to Gmail

My Huawei BookMate does not recognize fingerprint and PIN.

My recovery mail sends me to my GMail Account to receive the identity code. But Microsoft does not send codes to GMail. Code not in Spam or anywhere else.

Settings say I cannot change the GMail.

How to solve the problem?

Thank you.

 

gmail problem

Hi
I have several gmail accounts and can sign into Chrome with each except for one.
When I attempt to sign in with the problem account it tells me that the password is incorrect.
Using Gmail's account recovery & 2 factor authentication gmail sends a verification code to my phone (which I receive).
The next step is to enter the verification code into account recovery which it accepts.
It then states that it will send a code to my recovery email address.
However, I don't receive the email.
I've attempted using a different recovery email address with no luck.
Now the email account is working since it receives (& sends) emails daily (vial Mailbird).
It's just not possible to sign into Chrome with it.
Any suggestions?

 

gmail problem

Thanks. Yup, I tried those. I never use the browser to save passwords - use Lastpass. It only has the incorrect password listed.
According to gmail the password was changed 7 months ago.
What is frustrating is that although I use two factor authentification & although the phone number is correct (I receive a text with the code) & the recovery email address is valid, gmail does not send me the reset email. I checked the spam list etc but no joy.
As I say, the email is working - I receive mail to it & can send from it. It's working on both Desktop PC & tablet.
Hey Ho, I'll just have to work round it, remove any accounts associated with it & eventually get rid.
Thanks for your suggestions.