Windows 10: I bought the upgrade from windows 10 home to pro, but I can't activate it.

Like the title says, today I bought the windows 10 upgrade from home to pro on the Microsoft store. I didn't receive a product key or digital license and I did upgrade my RAM few months ago. How can I activate my new copy of windows 10 if necessary. Thanks.

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 Activation (Insider)

I bought Windows 7 Pro OEM key from G2Play.net for 12€ to upgrade to Windows 10 Pro - worked like a charm but be advised if you buy a OEM key you can not download the Win 7 iso from microsoft and have to get it elsewhere.

 

Bought Windows 10 Pro upgrade, clicked on the Start Upgrade icon and it fails.

Hi Charlotte,



Thank you for posting your query in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble this has caused.


Before we proceed, I need more information to help you better:

• Do you have wired or wireless internet connection?
• Have you installed all the pending updates on the system?
• Are you trying to upgrade from the Microsoft account?
• Did you activate your copy of Windows 10?

I suggest you to follow these steps below:


1. In your Windows 10 Home PC, open Settings, and click/tap on the Update & security icon.

2. Click/tap on Activation on the left side, and click/tap on Go to Store on the right side.

3. Click/tap on Start upgrade to begin.

4. Windows will now start preparing for upgrade.

5. When finished preparing, your Windows will automatically restart and start upgrading to Windows 10 Pro.

6. When finished upgrading, sign back in to your Microsoft account profile, and click/tap on Close.



You can also verify, if you have Windows 10 pro version, by following these steps below:

• Press Windows key+ R keys to open RUN command box.
• Type msinfo32 and hit Enter.

Further, you can download the Windows 10 pro ISO file and perform a clean install, using the product key, which you have. Also I like to inform, to activate your copy of Windows 10.

Try to refer to the Microsoft article below and check, if it resolves the issue.

Upgrading Windows 10 Home to Windows 10 Pro:

Upgrade Windows 10 Home to Windows 10 Pro

Please feel free to contact us, if you face any issues with Windows.

Thank you.