Windows 10: I can connect my pc to any wifi device but not the one from my home

Hello there,


I am having a problem connecting to my home's wifi with this computer, window 10. I can connect my mobile device to wifi and I don't have any problem. Also I can connect my pc to any wifi and it works perfectly but not my home's wifi.

It says that it has connection but microsoft.com cannot cannot and sometime it says that I have problem with DNS. I checked on internet and I have done everything I could find. Sometimes, randomly it works and then the next day I have the same issue. It works for one day and then 2 or 3 days it has the same problem. I am not sure what to try next as it seems that whenever I try something it works for one day and when I turn on the pc again, the same problem appears.


Thanks, hope my English is understandable

:)

 

Cannot connect to wifi with laptop

Hi,

We would like to isolate this issue that you're having right now. We suggest that you try the steps below:

• 
  Go to Network and Sharing Center.
  
• 
  At the right pane, click Change adapter settings.
  
• 
  Right click on your connection name (WiFi name) and Properties.
  
• 
  Click the Configure... button.
  
• 
  Go to Power Management tab.
  
• 
  Uncheck/disable the radio button for "Allow this device to turn off this device to save power".
  
• 
  Restart the PC (Important)
  

We will wait for your response.

Regards.

 

Windows 10 - WIFI 2 - Cant connect

Hi
Myamara,

It is possible that your drivers are outdated or the connection itself has the issue. We suggest that you perform
these methods of troubleshooting
and check if there are any changes:

Method 1: Reset TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  this command:
  
  • 
    netsh int ip reset
    and hit
    Enter.
    

Exit
Command Prompt
and
monitor your WiFi connection.

Method 2: Disable auto turn-off of WiFi device.

Go to
Network and Sharing Center. At the
right pane, click
Change adapter settings.
Right-click
on your
connection name(WiFi name)
and go to
Properties.Click
the
"Configure..."
button and go to
Power Management
tab.Uncheck/disable
the
radio button
for
"Allow this device to turn off this device to save power". And then,
Restart the PC(Important).

Method 3: Reconfigure TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  these following commands:
  
  • 
    netsh int tcp set heuristics
    disabled
    
  • 
    netsh int tcp
    set global autotuninglevel=disabled
    
  • 
    netsh int tcp set global
    rss=enabled
    

Update us on how it goes.

Regards.

 

Windows 10 wifi icon shows not connected - connections available - but internet works fine?

Hi Nik,

Thank you for reaching out to us. We suggest you to try to disable auto turn-off of WiFi device by following the steps below:

• Go to Network and Sharing Center.
• At the right pane, click Change adapter settings.
• Right click on your connection name (WiFi name) and Properties.
• Click the Configure... button.
• Go to Power Management tab.
• Uncheck/disable the radio button for "Allow this device to turn off this device to save power".
• 
  Restart the PC (Important)
  

We will wait for your response.

Regards.