Windows 10: I can login to browser but not computer

Greetings!I recently changed my password and I can confirm it works as I have logged into both Edge and Chrome and made full use of different Windows apps. However, I recently got a new computer but when I go to" Settings" and "Your Info" and try to sign in to my Microsoft account, it says that I have the wrong password. I've never logged into Microsoft from this Admin account before, so I don't understand why my password is not working.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Anniversary Update - default browser opens on login


Thanks!

From your excellent list of suggestions

a) - yes, still happens
b) - cannot see anything out of the ordinary, nor any reason in there why the browser would open
c) - yes, still happens - created a local user and the browser opened on login. It was Edge this time rather than Chrome.
d) - Nothing in scheduled tasks that wasn't there before (two Google update tasks, Adobe Acrobat updater (disabled), and a user feed sync task running system32\msfeedsync.exe.

So, sadly, still none the wiser ...

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.