Windows 10: I can no longer play DVD's on my computer.

I have had these DVD's for some time and always used the media player to watch them. What changed?

:)

 

Can no longer play dvds.

Did you follow all of the steps in the list I gave you?

What type of DVD are you trying to play? Will it play correctly in another PC? Will another DVD play in this PC?

What DVD player are you using to play the DVD? You must have a DVD player to play DVD's in Windows 10. Try one of these:

http://www.pcworld.com/article/2953724/windows/...

Report back results.

 

Playing dvds

Hi Dan,

To assist you better, kindly provide us more details by answering the following questions:

• Is it happening on all the DVDs that you are trying to play on the Media Player?
  
• Have you tried playing the DVDs on other computers? If so, are you getting the same error?
  
• When did you start encountering the issue?
  
• What specific troubleshooting steps have you tried so far?

Meanwhile, to help resolve your concern, we suggest that you run the Windows Media Player troubleshooter. To do this. follow the steps below:

• On the Start menu, type Troubleshooting and hit
  Enter.
  
• On the left pane, choose View all.
  
• Run the Windows Media Player DVD, Windows Media Player Library, and
  Windows Media Player Settings.
  
  
  
  
  

Should you need further assistance, feel free to get back to us.

 

I JUST WANT TO PLAY A DVD

Hi Mike,

We understand that you want to play your DVD on your computer. We need to gather more information for us to better assist you on your concern about, playing your DVD. Kindly answer the following:

• When exactly did you notice that you cannot properly play a DVD on your computer?
• What is the OS Build of your Windows 10? To determine the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
    
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• Can you play other DVDs?
• Do you experience the same issue when you use other video player applications to play your DVD?
• You mentioned that when playing a DVD, there is no sound. Can you still hear sounds when you play music or a video from the Internet?

We'll be waiting for your response.