Windows 10: I can not get my computer out of hibernation screen is black!

*** Email address is removed for privacy ***

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad

 

Hibernate drain my battery

• What is the make and model of your computer?
  
  ASUS S45LB
  
• Are there any error messages when trying to hibernate your computer?
  
  No, I usually set my power button to hibernate and its stuck on black screen if I pressed it
  
• Are you experiencing issues when resetting or shutting down your computer?
  
  Not at all, only hibernate and sleep stuck in black screen.