Windows 10: I can not get past the log in screen on my computer.

Discus and support I can not get past the log in screen on my computer. in Windows Hello & Lockscreen to solve the problem; When I type in my PIN, it says “Your Credentials could not be verified”. The only option is to hit OK. Which then gives me the message “Something went... Discussion in 'Windows Hello & Lockscreen' started by Andi J, Dec 19, 2022.

  1. Andi J Win User

    I can not get past the log in screen on my computer.


    When I type in my PIN, it says “Your Credentials could not be verified”. The only option is to hit OK. Which then gives me the message “Something went wrong and your PIN isn’t available status: 0xc000006d, substats:: 0x0. Click to set up your PIN again. So, I then click Set up PIN and it goes to a blue screen with the message “The user Profile Service service failed the sign-in. User profile cannot be loaded.” Again, only option is to click OK. Which takes me right back to the beginning. I’ve restarted the computer a few dozen times. I’ve tried some tricks from other posts and can’t get anyw

    :)
     
    Andi J, Dec 19, 2022
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Dec 19, 2022
    #2
  3. jds63 Win User
    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Dec 19, 2022
    #3
  4. RogerCoy Win User

    I can not get past the log in screen on my computer.

    Blue screen. Can't log into computer.

    I'm getting a blue screen on my Toshiba laptop. Cannot log in. I took it to computer repair and they could not get past the blue screen. What's the next step?
     
    RogerCoy, Dec 19, 2022
    #4
Thema:

I can not get past the log in screen on my computer.

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