Windows 10: I can not login to my computer after changing the matherbord.

I have changed the matherbord on my laptop. And to log in I ask to log in to my Microsoft account. But after entering the password I asked to provide security code that was send to my email. The problem is that my email account was the corporate account that I do not have access to.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

option to change the login credentials on Windows 10 computer

Hello Ankit,

Thank you for keeping us posted.

We would like to know if you have received any email when you say Microsoft gave me an option to change the login credentials on my Windows 10 computer

Again, please be informed that in order to change the Login ID credentials, you need to access you Microsoft Account at the first place, in this case which would be recovering the Microsoft Account(MSA).

I suggest you to follow the recommended link which was earlier suggested.

Getting back into your Microsoft account if it’s been compromised


Once you recover your MSA, you can refer to the below steps to change the credentials.

• Login to https://login.live.com.
• Specify the current Windows live ID and password in the available fields and click
  Sign in.
• On Microsoft account page, make sure that Overview category is selected from the left pane.
• From the right pane, click Rename account under Account summary.
• From the right pane of the next page, make sure that Create a new email address radio button is selected under
  Rename your Microsoft account.

Hope it helps this time.

Thank you.

 

changing computer login screen email address

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused and will assist you.

I suggest you to follow the steps below and check if it helps.

• Navigate to Start>Settings>Account>Your Account.
• In the right pane, click on Sign in with a local account instead.
• Provide your current Microsoft Account Password.
• Follow the on-screen instructions.
• You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.
  

After you have logged in with a local account follow the steps to login using a different Microsoft Account.

Hope the information is helpful. Keep us posted on the status for further assistance.