Windows 10: I can not login Windows with Microsoft account

Discus and support I can not login Windows with Microsoft account in Windows 10 Gaming to solve the problem; I can not log in to Windows 11 with my Microsoft account,it says accessing confidential information, we will send a verification code to your email.... Discussion in 'Windows 10 Gaming' started by Alex LI3, Apr 26, 2025.

  1. Alex LI3 Win User

    I can not login Windows with Microsoft account


    I can not log in to Windows 11 with my Microsoft account,it says accessing confidential information, we will send a verification code to your email. But I never get the email. I check all my mailboxes, junk box, etc, and there is no such email

    :)
     
    Alex LI3, Apr 26, 2025
    #1

  2. MICROSOFT ACCOUNT LOGIN

    Hi Arbaaz,



    Thank you for contacting Microsoft Community.

    In order to help you better, could you please confirm a couple of things:

    • Are you able to login with Microsoft account in web?
    • What happens exactly when you try to login using Microsoft account?
    I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Apr 26, 2025
    #2
  3. Cannot login with microsoft account on Windows 10.

    Hi John,



    If you are using Microsoft account to login into the user account, I suggest you to convert the user account to
    Local account and using the new Microsoft account change to Microsoft user account by following the below steps and check if the issue is resolved.



    Step 1: To convert to local account.



    • Press Windows logo + I keys on the keyboard to open system
      Settings window.
    • Click Accounts and under Your emails and accounts, click on
      sign in with a local account instead option.
    • Enter your Microsoft account password and click on Next.
    • Type the Password, and Password Hint that you want set for the local account and click
      Next.
    • Click on Sign out and Finish button.
    • Login to check if the changes are effective.


    Step 2: To switch to Microsoft account.



    • On the newly converted Local user account, press
      Windows logo + I
      keys on the keyboard to open Settings window.
    • Click Accounts and under Your emails and accounts click on
      sign in with a microsoft account instead option.
    • Enter the new Microsoft account ID and Password and click Sign in.
    • Follow the on-screen instructions and check if the changes are effective.


    Write to us with the status of not able to login using Microsoft account on the computer for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Apr 26, 2025
    #3
  4. Kari Win User

    I can not login Windows with Microsoft account

    Help Removing Microsoft Account login


    I am not sure if you want to switch to a local account instead of your Microsoft account, or if you want to keep your Microsoft account but login automatically instead of having to type the password.

    See these tutorials:
     
Thema:

I can not login Windows with Microsoft account

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