Windows 10: I can not sign in in my account on my old device

I will sign in on an old device so I can clean it up. The device is on the internet but i can't use my password. De device asked for an old password and i don't know how to reset it on this device.

:)

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?

 

signing into microsoft account

Hi,

Thank you for getting back to us. We apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Accounts.
• In the left pane, click on sign-in options.
• In the right pane select Never from the drop down list for the option
  Require sign-in.

Hope this helps. Keep us posted on the status for further assistance.

 

Can't sign in to my device using Microsoft account

Hi Cressa,

There are several factors why you're unable to sign in to your account. It can be due to invalid password or your two steps verification was turned on. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when you tried to sign in to your computer using your Microsoft Account?
• Is your two-step verification turned on?

Meanwhile, we recommend that you follow the steps in this article by clicking on this

link. It will let you reset your password, turned on/off your two step verification, you're using a new device, you're trying to sign in to your computer with a local account, not a Microsoft account.

Let us know if you need further assistance.