Windows 10: I can print from everything except Word. it says cannot connect to printer

Everything was printing in Word just fine a few days ago but today I am not able to print from Word.

:)

 

Word/Excel 2016 could not connect to printer

Windows 10 Pro, Office 365 Business Premium. Dell OptiPlex 7050 PC.

Random occurrences of Word/Excel not being able to print, the application says it can't find any printers. Within Word/Excel shows all printers installed on the PC as 'not connected' but it only shows this in one of the Office apps at a time. If you get
the print error in Excel then you open Word and the printers are listed with no problem. If you can't print in Word then open Excel and Excel can print fine. A test print also works outside of Office so it only seems to be within Office 365 apps that we see
the problem. Some users are printing directly to a printer via IP and others go via a print server but the problem affects all printers. A restart of the print spooler service doesn't help, the only way to resolve the issue is to reboot the PC. Affects random
domain users at random times. We could run an Office repair to see if that fixes it but how come a reboot fixes it every time? Any other suggestions to save a restart?

 

Printing not printing "Not connected to printer's network" is the message.

Thanks for the suggestions ~ I did this multiple times yesterday and again this afternoon based on your instructions but still not working. I can print screen shots from Excel and from Outlook email; however, will not print PDF, WORD, or screens from
the internet. The message says "We couldn't reach this printer. Make sure printer is on and you are connected to printers network". My husband can print from his laptop, so it's not the printer ~ it's something in my computer, but no idea what to do. Thanks
for trying to help!

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.