Windows 10: I can see my files in C:\Users\My PC\Documents but they are all 0KB. How can I restore them

Hey. when I check my Documents folder, I can see all of them, however they appear to be empty. When I check other folders in Users folder, it seems the files in Downloads, Music, Pictures and Videos are all 0KB.So far I ran the check disk chkdsk C: /f /r it said "The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to bechecked the next time the system restarts?."So I let it run on restart but nothing changed Thinking that it was a virus, I then booted the PC in safe mode and

:)

 

Unable to point Windows to proper C:/User profile

When restoring your files you should direct them to the new profile location. This command will tell you its name:

echo %UserProfile%

I suggest you only restore these folders:

• Desktop
• Documents
• Downloads
• Music
• Pictures
• Videos

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

c:\users\public\public documents\xxxxx

robocopy "c:\users\public\public documents\foldername"

robocopy "c:\users\public\documents\foldername"

In your report you left out some essential details, e.g.

• Does the folder c:\users\public\public documents exist?
• Is it a physical folder or a symbolic link?
• What is the error message generated by robocopy?