Windows 10: i can t log in microsoft store and xbox app

Discus and support i can t log in microsoft store and xbox app in Windows 10 Software and Apps to solve the problem; hello, every time i try to log in on one of the apps above it gives shows me an error and i tried absolutely everything i could to resolve this problem... Discussion in 'Windows 10 Software and Apps' started by GeorgeGrigoriu, Dec 28, 2020.

  1. i can t log in microsoft store and xbox app


    hello, every time i try to log in on one of the apps above it gives shows me an error and i tried absolutely everything i could to resolve this problem but i couldn't.. this is the error on the microsoft store app i can t log in microsoft store and xbox app 8b26cc35-379f-44f9-b539-7c3819cfe0a9?upload=true.png

    sorry it s in italian, you can still see the error code


    and this is the error i get on the xbox app when i try to log in


    i can t log in microsoft store and xbox app ff391857-f3ba-4314-8c9f-ad3757d2f376?upload=true.png


    any kind of help would be appreciated, i just bought the ultimate game pass and i wanted to play some games and i don t really want to waste it like that..

    :)
     
    GeorgeGrigoriu, Dec 28, 2020
    #1
  2. Nikhar_K Win User

    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 28, 2020
    #2
  3. Xbox Insider Hub does not appear in the Microsoft Store

    Hi,

    Thank you for posting your question in the Microsoft Community.

    1. Did you make any changes to the PC prior to this issue?
    2. Have you signed in using the Microsoft account?
    3. Are you able to search for other apps on the Microsoft Store?

    However, you may follow these steps to check if that helps.

    Step 1: Suggest you to run the apps troubleshooter to
    fix problems with apps from Microsoft Store
    .

    Step 2: You can also try to manually
    download the Xbox Insider Hub
    from the link.

    Article for Reference.

    Get the Xbox Insider Hub app

    Hope this helps.

    Let us know if you got the help you needed by clicking 'Yes' or 'No'.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Dec 28, 2020
    #3
  4. i can t log in microsoft store and xbox app

    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Dec 28, 2020
    #4
Thema:

i can t log in microsoft store and xbox app

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