Windows 10: I cannot access Microsoft 365 and am being denied access to support

I cannot access Microsoft 365 and when trying to access support am being "denied access"

:)

 

LAPTOP is not accessible ..... Access is denied.

I am trying to share a folder on a LAPTOP. I have other a number of other systems that have folders Shared and they work fine, but with this one I get the error "LAPTOP is not accessible ..... Access is denied." when I try to access it from a different Win10 system. So I went thru the entire "How to Share Files and Folders Over a Network in Windows 10" tutorial step by step. File and Print Sharing is enabled, SMB1.0 client & server are running, and Everyone has Full Access to the Share. Still get the error. I have tried it with the Network Public and Private, with the same result. Any suggestions ? Microsoft Windows 10 Home Version 10.0.19042 Build 19042

 

Microsoft 365 and Access

Not sure where you got your information that Personal doesn't come with Access.

It's listed, about 1/2 way down the page there's a chart and Access (PC only) is in Personal and Family.

Compare All Microsoft 365 Plans (Formerly Office 365) - Microsoft Store

 

Windows backup recovery access is denied

Hi Mostafa,

Let's take care of the issue. We suggest visiting the support article
"Access Denied" or other errors when you access or work with files and folders in Windows,
follow the steps provided and see if it helps.

Looking forward to your response.