Windows 10: I cannot access microsoft office from administrative account but can on local account.

Josephquah · Jun 25, 2020

HI ,

I cannot open all my microsoft document error file missing etc cannot open all MS 2019 office programs from my administrator account. Keeps pointing to MS365 which I do not have a license.

But everything seem to be normal if I open using a local account.

Any advise how to I activate MS office

Cheers

:)

Caledon Ken · Jun 25, 2020

Local account to administrator

Just to be straight with terminology.

You can set up your device with a local account or Microsoft account.

Within each of these options you can then either be an Administrator or a Standard user.

If you go Start, Settings, Account and click on Your Info is it listing you as a local account and just below that are you Standard or Administrator.

Kari · Jun 25, 2020

Change Microsoft Account Details in Administrator Account

Hi Daryl, welcome to the Ten Forums.

It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

Tutorials:

Step 1: Local Account - Switch to in Windows 10 - Windows 10 Forums

Step 2: Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums

Zakin · Jun 25, 2020

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

Windows 10: I cannot access microsoft office from administrative account but can on local account.

I cannot access microsoft office from administrative account but can on local account.

I cannot access microsoft office from administrative account but can on local account.

I cannot access microsoft office from administrative account but can on local account.

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