Windows 10: I cannot connect iPod with my PC

I have the latest Windows 10 and iTune updates, checked the cable connection. I know for sure that iPod Touch driver is the latest. But the problem persists

:)

 

iPod to PC won't connect

Hello Denis B,

Thank you for writing to Microsoft Community Forums.

With regards to your concern, kindly help us with the below questions.

1. Have you tried connecting the iPod to another computer?
   
2. What is the build and version of your computer?
   
3. Did you update your PC recently?
   
4. Do you read any error message/code, when you connect iPod to your computer?
   

I would suggest you to try connecting the iPod device on another PC to check if it’s the issue with the computer. Also for iPod to work fine, you will have to
completely uninstall iTunes and related software components. To do that, you may refer to an article on
Remove and reinstall iTunes and related software components for Windows 7 and later.

Note: Be sure to remove all components of an iTunes installation in the precise order. Also, make sure you have installed the latest version of iTunes from
Apple website.


For more information, you may also refer to the article If iTunes doesn't recognize your iPhone, iPad, or iPod.


Hope it helps.

Mala S

Microsoft Community - Moderator

 

Ipod will not sync and is not recognized by usb port


I have a Dell Inspiron 24 (7459) 7000 Series with Windows 10. I am unable to get either of my Ipod Nanos (6th and 7th generation) to sync with iTunes. Neither device will sync and does not show up as being connected to the pc. I've tried to resolve the issues by looking at a number of articles and videos with no success. The ipods will charge but are not recognized by the pc. I had issues with my pc a week ago and had to reformat. Before this my ipod worked fine. Any other suggestions outside of what's on the internet?

 

ipad/ipod connectivity

Does not work. I had already tried this. Currently in contact with Apple to see if they can suggest a solution. When connecting my ipod message comes up saying ' ipod connected but not recognised'.