Windows 10: I cannot connect to internet except through a static IP address - please help

I have a lenovo yoga 710 and I think I had a virus on it that was installed through onedrive. I know this because I have not transferred any documents from my old computer, but after opening onedrive, and downloading some pictures, the background of my yoga changed to the sony vaio background (same one that is on my old computer). I have since reset my computer and wiped all the files.


Ok, now to the IP problem. This started about the time I realized my background changed without my doing. I cannot connect to the wifi without using a static IP address, but when I use a static IP address, I am then unable to connect to a moblie hotspot. When I troubleshoot to connect to the hotspot, it enables dhcp, and then I am unable to connect to the wifi afterwards.


Things I've tried already: resetting computer, netsh int ip reset, updating driver, uninstalling driver, turning off firewall -- none of these have worked


Any ideas would be much appreciated, thanks.

:)

 

No internet connection with static IP


Thanks for the reply,
I'm definately typing the address right.

Pic1 - Network and sharing when on dhcp.
Pic2 - appears as soon as I apply a static address.
Pic3 - network and sharing on static.







No difference between 1 and 3 that I can see, but when I try to access say amazon.co.uk I get 'Page cannot be found'.

Thanks,

 

No Internet with Static IP address

Howdy,

On one of our Windows 10 systems, we lose internet if we assign the system a static IP address.

When this happens, that system can still browse our LAN, and other systems on the LAN can browse that system.

Oddly, that system with its new Static IP address, cannot ping the router (though obviously, it is connecting to other systems on our LAN
through the router.) The attempted pings just time out.

I'm baffled, and would pleased to get any help on this.

Many thanks,

 

Static IP address for a laptop on shared connection help

Hi Blue,

Most devices use a dynamic IP which means that by default your IP address may change from time to time. When setting up a static IP address, we suggest that you contact your internet service provider for an extensive support on how to set one for your device.

Feel free to post back should you have other concerns.