Windows 10: I cannot control the volume of the MS Films and TV App

I cannot control the volume of the MS Flims and TV App it does not respond to the sound controls and is too loud. The volume controls in the app have no effect and neither does the main volume. I have tried the troubleshooter but it has no affect either.

:)

 

Films & TV App

Hi Justine,

thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
device by logging in to that device.

For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

In the support documents is says:-

How to see your devices

To find out how which and how many devices are currently associated with the Films & TV app:

1. Start the Films & TV app.
2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.

How to remove a device

Note You can only remove one device every 30 days.

To remove a device:

1. Sign in to the device that you want to remove.
2. Start the Films & TV app.
3. Go to Settings and tap or click Download devices.
4. Tap or click Remove this device.

Many thanks

 

Films & Tv App volume issue

I was playing some videos in the Films & TV app and it was playing only at max volume, regardless of the system and app volume levels, it did mute once reaching 0% on either though.. I had to turn down the volume on the hardware itself. The files were
.mkv if that matters. I recently updated to 1903 build of win 10.

 

Films & Tv App

Hi Guys

In the Films & Tv app is it possible to get my personal films to arrange by folder rather than all listed by name. I'm sure I had it like that but something has changed and now there all listed on one page sorted by name.

Info - My movies are all stored on an external Hdd in a few different folders not in the default Videos folder

Cheers Danny