Windows 10: I cannot download the documents folder

The document folder was deleted and I can't download it again. When I try to move documents that is on my drive image 1 to the left side shortcuts, its location is different from the other folders downloads, music, videos, images, desktop image 2 and 3. The problem is that when I download files and want to transfer them to documents it does not recognize their existence.

:)

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Suddenly, Documents folder has moved to Downloads

We appreciate the details you've provided. To address your issue, we suggest that you follow these steps on how to move your Documents Folder Location in Windows 10:

• You need to create a new folder named Documents at the location you want to move your personal Documents folder.
• Press Win + E to open File Explorer, right-click
  Documents, and select Properties.
• Select the Location tab and click the Move button.
• Browse and select the new Documents folder at the location you want to move the folder Documents. Click the
  Select Folder.
  
• Click OK to apply.
• Click Yes to move all the files from the old location to the new location.
• Your personal Documents folder and all of its contents will now be moved to the new location.

Let us know if you need further assistance.

 

Suddenly, Documents folder has moved to Downloads

Hi,

One possible cause why your Documents folder suddenly moved to Downloads folder due to corrupted system files. To assist you better, we'd like to gather more information:

• Have you made any recent changes aside from connecting to your university network?
• Did you get any error messages when you tried to move it back?
• Does this happen with Documents folder only or with other folders also?
• What troubleshooting steps have you done so far?

We're looking forward to your response.