Windows 10: I cannot edit my other account which is on "Child'" Account

I have asked the Live Agent if possible to change the "Child" Account, yes it can as long as you are the Family's Organizer. But when I tried following their Steps it doesn't lead me where it should be.These are the steps that the Live Agent said,1. You will see the child you need to click the 3 dots to see the option saying manage consent. 2. Click that then you will be routed to manage permission. you will be routed to manage permission you will find the child list and click edit the child personal info. 3. You will be routed to the child's profile page to correct the date of birth.The numbe

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Editing a Child Account

Hi Eric,

To isolate the issue about editing a child's account, we suggest that you follow the solution provided by Frederik Long on this

link.

You can also check this
link for more troubleshooting steps provided by community and see if it'll solve your concern.

Let us know if you need further help.

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.