Windows 10: I cannot enter my microsoft password to open my computer. All keys on my keyboard do not...

My mouse works. When I try to type my Microsoft password to open my computer, I get no response from the keyboard letters or numbers. So I cannot go online.

:)

 

Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.

 

laptop keyboard and touchpad not working

Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
Solutions tried:

1. rebooted
2. removed and replaced main battery
3. attached USB keyboard
4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer

Why I think this is a Windows issue:

1. the computer recognizes when I hit the Enter key on startup
2. the USB keyboard doesn’t work
3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work

 

OK, Password problem...Mint

Linux Mint - Community
You can reset your password following the next steps:

• Reboot your computer / Turn your computer on.
• Hold down the Shift key at the start of the boot process to enable the GNU GRUB boot menu (if it does not show)
• Press ESC at the GNU GRUB prompt.
• Press e for edit.
• Use the Arrow keys to highlight the line that begins with kernel and press the e key.
• Go to the very end of the line and add rw init=/bin/bash
• Press Enter and then press b to boot your system.
• Your system will boot up to a passwordless root shell.
• Type in passwd yourusername
• Set your new password.
• Restart your system.