Windows 10: I cannot leave microsoft family group

I have an account set up for my son, but when I try to invite him to my family group, it says he is already in one and must leave that account first. When I sign in to his account, there is no option anywhere to leave a family group. How do I get him out of this phantom group and in to the one he's supposed to be in?His roblox suddenly requires permission from me, but i do not get his request into any of my email accounts. When I try to invite him into my familiy group using his email address, he does not get the invitation. P.S. I've already tried this, and it's no help, so please don't repo

:)

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist

 

Last member (Adult) unable to leave Family group

Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
HTH,
--Ed--

 

Leaving a family group

Hello
I am trying to leave a Microsoft Family. I am the only adult member of the family and wish to leave in order that I can join the rest of my family in their Family group and use their Office 365 Home subscription. I can't join the new family until I've
left the old one. When I login and click 'leave family group' I get the message "Please try again later. We can't do this right now." How can I overcome this? Thanks for your advice.
KB