Windows 10: I cannot login on windows 10 / User profile is corrupt

I try to log into windows 10 and it just says Credentials Incorrect. Or something like that, then it displays an error message stating “Your pin is broken/not available and you need a new one.” I click the “New PIN” button and it just says it can’t connect or something like that.I think it is a corrupted user profile and don’t know how to fix it.I think it’s caused by me downloading Ubuntu and dual-booting windows and Ubuntu from a usb ventoyPlease help me, as I can’t even make a new profile for it!!!Even the troubleshooting menu shift+restart is not even working!!!

:)

 

Corrupted User Profile

Hi,

There maybe a couple of reasons behind this misbehavior such as a corrupted system file. However, we would like to be able to verify which process exactly is corrupted.

• When you install, does it give you any form of error message when it fails?
• What other processes doesn't go through on the said User account?

As per troubleshooting, you may refer to
Likhitha V's response on this thread. See if it applies to you. However,
just to give you a heads up. The steps are about creating a new user profile and deleting the current one. I suggest you back up your files so you may be able to transfer it. You can also find information about it on the same thread.

We'll be waiting for your response. If you have any other concerns, don't hesitate to come back to us.

 

login user corrupt

Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

To start you might want to verify first if the login account is visible on the list of Users. Please follow the step below

1. Open file explorer then right-click This PC> select manage.

2. On Computer Management choose Local User and Group in the left panel then select Users.

Kindly see on the lists if the name of the account is there.

To check your user profile.

1. Right-click again on This PC then select properties.

2.On the Advanced tab. Click setting under User Profiles.

3. Verify the list of profiles is correct on the list.

As I have analyze your concern. If you delete a login account it will automatically delete its user profile, because your login account is the main component of your user profile. If you delete it, all associated with the account is also deleted including the
profile. but you can delete a user profile without deleting your login account. See the link below for additional reference.

https://www.tenforums.com/tutorials/69127-delet...

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

______________________________________________________________

I hope this helps solve your inquiry. Do not hesitate to get back to us if you need any further assistance. I am more than happy to help

Best regards,

Van

 

After entering password it’s user profile login failed

Hi Vicki Longnecker,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

• What is the complete error message that you get when you try to login to your computer?
• Are you aware of any changes made to this computer prior to the issue?
• Do you have any other administrator user account on the computer?
• Are you using a Microsoft account or a local account?

Also, you can try launching the On-Screen Keyboard from the sign-in screen by selecting the
Ease of Access button in the lower-right corner of the sign-in screen, and then select
On-Screen Keyboard. Type the password using the On-Screen Keyboard and check if you are able to login to your computer.

I have gone through your post and it appears that this issue could be due to a
user profile corruption or an existence of a temporary profile. In order to get clarity on this issue, I would suggest you to follow the steps below.

I suggest you to first Start your PC in Safe Mode and check if you are able to login to your computer.

If you are able to login to your user account in Safe Mode, then go to
This PC > Double-click on the C: drive (drive where Operating System is installed) >
Users folder. In the Users folder, check for any profiles with an unusual name or if there is a profile named as Temp and please reply us with the result.

We’ll be waiting for your response.