Windows 10: I cannot login to my windows tabletop computer

I have my mother's old PC, and suddenly her password stopped working: now I should have her Microsoft password. However, the password is lost and the associated email address does not exist.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

[Tip] Automatic Login to Windows and Instantly lock the computer.

Problem: You like to leave XYZ program running 24/7, but XYZ program only starts when you log into the computer(XYZ can be whatever program you want). So when automatic updates hit and auto-restart your computer, the XYZ program doesn't start back up. You could not put a password on your user account, so the computer automatically logs onto your user account when it reboots, but that is insecure, and if you have nosy roommates/children/super intelligent monkeys, if there is no password they might get on your computer and find your huge collection of por...legally obtained songs...



Solution: Set Windows to automatically log into a password protected user account, and then instantly lock the computer.*Rockout :rockout: Here's how:

• I'm going to assume you already have your user account password protected. If not, setup a password for your user account now...I'll wait...ok, moving on.
• In the Run dialog type "control userpasswords2" without quotes. Then press OK.
  
  
  
• In the User Accounts window uncheck the box for "Users must enter a password to use this computer." Press OK.
  
  
  
• In the Automatically Log On window enter your username and password. Press OK.
  
  
  
• Open Notepad and type "rundll32.exe user32.dll, LockWorkstation" without quotes.
  
  
  
• Save the text document as lock.bat. Make sure you change Save as type: from *.txt to *.*!
  
  
  
• Drag lock.bat into your Startup folder.
  
  
  

That is it. Now when the computer is rebooted it will automatically log in to your account, load any programs you want started, and lock the computer so a password is still required to use it.*Toast :toast:

A few notes:

• If you change the password for your user account, it will break the auto login. You will have to go back into control userpasswords2 and re-enter your login information.
• This should work with any recent version of Windows, I've tested it back to at least XP. You shouldn't be using anything older than that anyway.
• I've tested this with Win7 and Vista Home Premium and up. It should work on Home Basic and Starter as well, and it should work on XP Home, but I haven't tested this personally. The lower versions of Windows might not have the Control Userpasswords2 ability.
• This works with Server versions of Windows also.